Privacy Policy

At Baliram Technologies, your privacy is a priority. This Privacy Policy outlines how we collect, process, store, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1. 1.1 Personal Information: Information you voluntarily provide through forms such as:
   • Contact form (name, email address, phone number, message)
   • Job application form (name, resume, qualifications, contact details)
   • Newsletter subscription (email address)
2. 1.2 Usage Data: When you use our site, we automatically collect information such as IP address, browser type, time zone, pages visited, referring URLs, and other diagnostic data.
3. 1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your browsing experience and analyze traffic patterns. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

1. 2.1 To provide and maintain our services – Including responding to your inquiries, processing job applications, and delivering newsletters.
2. 2.2 To improve website functionality – Usage data helps us enhance user experience and performance.
3. 2.3 To communicate with you – We may use your information to respond to your messages, confirm form submissions, or send important notices.
4. 2.4 For legal compliance – We may retain or disclose your information if legally required or to defend our legal interests.

3. Legal Basis for Processing (Under GDPR)

1. 3.1 Consent: Where you have explicitly provided consent for specific purposes (e.g., newsletter subscription).
2. 3.2 Contractual Necessity: Processing is required to fulfill our contract with you (e.g., responding to service requests).
3. 3.3 Legal Obligation: We may process your data to comply with applicable legal obligations.
4. 3.4 Legitimate Interests: When processing is necessary for our legitimate business interests, provided it does not override your data rights.

4. Data Sharing and Disclosure

1. 4.1 Third-party service providers: We may share limited data with trusted partners (e.g., hosting providers, email systems) under strict confidentiality and only when necessary.
2. 4.2 Legal requirements: We may disclose your data to authorities if required to comply with a legal obligation or court order.
3. 4.3 Business transfers: If Baliram Technologies is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5. Data Storage and Retention

1. 5.1 We store your data securely using encrypted storage and restricted access protocols.
2. 5.2 Data is retained only as long as necessary to fulfill its purpose or comply with legal requirements. Contact form entries are retained for up to 12 months; job applications for up to 24 months.
3. 5.3 After retention periods, personal data is deleted or anonymized securely.

6. Your Data Protection Rights

Under GDPR and applicable laws, you have the following rights:

• 6.1 Right to Access: You may request a copy of the personal data we hold about you.
• 6.2 Right to Rectification: You may request correction of inaccurate or incomplete data.
• 6.3 Right to Erasure (“Right to be Forgotten”): You may request deletion of your data in certain circumstances.
• 6.4 Right to Restrict Processing: You may request we temporarily or permanently stop processing your data.
• 6.5 Right to Object: You may object to data processing in specific cases, such as direct marketing.
• 6.6 Right to Data Portability: You can request your data in a machine-readable format for reuse.
• 6.7 Right to Withdraw Consent: You can withdraw consent at any time where processing is based on your consent.

To exercise any of the above rights, contact us via the email address provided below.

7. Data Security

1. 7.1 We use HTTPS encryption, firewalls, and secure hosting to protect your personal data.
2. 7.2 Only authorized personnel have access to user data, and all are bound by strict confidentiality obligations.
3. 7.3 Despite our best efforts, no online transmission or storage method is 100% secure. Users should be cautious while sharing sensitive information.

8. Cookies and Analytics

1. 8.1 Cookies: We use cookies to personalize content and analyze traffic. You can disable cookies via your browser settings.
2. 8.2 Google Analytics: Our website may use Google Analytics or similar tools to understand user interaction and site usage trends. Data collected is anonymized and not shared for advertising purposes.

9. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to read their policies when you visit them.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us to delete it immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. If transferred outside the EEA, we ensure data protection through standard contractual clauses or adequacy decisions as per GDPR.

12. Updates to this Policy

This Privacy Policy may be updated from time to time. Updates will be reflected with a revised “Last Updated” date. You are encouraged to review this page regularly for changes.